Privacy Policy

We are committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our Labranda Hotels & Resorts.

For the purpose of this Privacy Policy, Meeting Point Hotel Management Holding GmbH is a Data Controller of your personal information. Our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you create a Policy with us
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• For payment processing purposes
• To comply with the law

We collect the following categories of personal information that you choose to provide us on our website (http://www.labranda.com):

• Email Address
• First name and last name
• Phone number
• IP address

We may also collect personal information that you give us during your communication with us regarding our services, such as technical support threads. In addition to the above, we may need to use your personal information for audits and compliance with our legal obligations under applicable law.

For your rights regarding your personal information, please see "What are your rights as the owner of the personal information" section below.

We use your data for:

• To operate and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analytical data to improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To communicate with you

We collect data in two ways:

• Data that you provide to us
• Data that we collect through third-party services.

We collect your data during your communication with us regarding our services, such as technical support threads. That’s the data that you provide to us.

We also use third-party tools to facilitate, operate and manage our website. These tools use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, Meeting Point Hotel Management Holding GmbH is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

The third-party tools we use on our website will only insert cookies and other tracking technologies if consented by you. We track your consent once you click ‘Accept’ on our Privacy center. You can manage your permissions by clicking our Trust Badge below:

Privacy

We employ third party companies and individuals ('Service Providers') to facilitate and make our website accessible to our visitors. We share and disclose your personal information with these tools. They use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, Meeting Point Hotel Management Holding GmbH is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They may track your online behavior over time and across different internet websites or online services. We share or disclose your personal information with the following third-party service providers:

Analytics

We use a 3rd party analytical software to gather statistical information about our website visitors. The services we use include:

• Google Analytics

Advertisement

We use third-party services to measure and personalize content. These services may share content you provide to 3rd party. These include:

• Doubleclick
• Facebook

Social media

We use third-party social media tools on our website to enable sharing from our website. These services may share content you provide to 3rd party. They include:

• Youtube

You have the following data protection rights:

How can you exercise your rights as the owner of personal information

You may submit your requests to exercise your right under the GDPR and CCPA by:

• Email: impressum@labranda.com
• Address: Meeting Point Global Tourism LLC IBN Battuta Gate Fourth Floor #Office 401 P.O. Box 51738 Dubai, UAE
• Website: www.labranda.com

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

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We use third party service providers including Doubleclick, Facebook, Google Analytics, Youtube, All such service providers are contractually bound to keep your personal information secure and confidential and to use it only for the above purposes, consistent with this Privacy Policy. You understand and accept that data protection legislation applicable to such service providers may not be as protective as in your country of residence. By accepting this Privacy Policy, you consent to such use of your personal information by these third party service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or Meeting Point Hotel Management Holding GmbH is legally obligated to retain this data for longer time periods. We will store your personal information for the period of providing our services to you. After that, we will erase all your personal information that we have, except when we need to keep such information for a longer period to comply with applicable law or resolve disputes.

Following the deletion of your personal information from our database, the related backup data will be deleted, generally within 90 days.

We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access. We use technical safeguards measures including

• Encryption
• Anonymization
• Redundancy
• Backups

Finally, our sub-contractors are contractually bound to keep your personal information secure and confidential, consistent with this Privacy Policy, and are kept up-to-date on our security and privacy practices.

The security of your personal information also depends on your protection of your user account. Please use a unique and strong password, and keep your login credentials secret. Also, be sure to log out after having used our services from a shared computer.